Frequently Asked Questions
How can I invite a new user?
How can I invite a new user?
Go to the Team section and press the +Invite User button. (The email you invite must have a Google account associated with it)
The person you are inviting will receive an email with a link to accept the invitation.
Once they accept the invitation, you can assign the clients they will work with.
Which ad accounts will each agency user be able to use?
Which ad accounts will each agency user be able to use?
To be able to use an ad account, 2 conditions must be met.
The user who CONNECTED Dashbo to Google Ads and/or Meta Ads must have access to the ad account (in the Agency → Settings section, you can find the option to connect/disconnect Dashbo from the platforms).
The ad account must be linked to a client.
I already sent the invitation, but when they click the link, they can't proceed.
I already sent the invitation, but when they click the link, they can't proceed.
This error occurs when the email address you're sending the invitation to is not associated with a Google account or is not a Gmail address.
Every Dashbo user must have a Google account or Gmail to be able to log in.
Dashbo does not work in incognito mode.